faq
GENERAL
Dreamers Invitations is an online stationery boutique. We do not have a public studio.
To achieve your final count for invites, count each couple and family as one. If you are inviting 100 guests, you’ll likely only need about 60 invitations. We always recommend ordering a minimum of 10 extras to be on the safe side, and to ensure that you get to keep one. It’s also great to give one to your photographer to capture on the day.
If you have a B list of invitee’s, incase anyone on the A list cannot attend, account for those when placing your order. Ordering them all up front is cheaper than placing a smaller order later on.
Average turn around time is about 4 weeks for custom designed stationery. We recommend contacting us a minimum of 6 weeks prior to when you would like to drop your invites in the mail to ensure your deadline is met.
Traditionally, invitations go out six to eight weeks before the wedding. That gives guests plenty of time to clear their schedules and make travel arrangements if they don’t live in town. If it’s a destination wedding, give guests more time and send them out three months ahead of the wedding. Most couples also send out save-the-date cards so that their guests can hold the day in their calendar before getting into the nitty-gritty details. Save-the-dates typically are sent out six to eight months before the wedding.
We love working with couples to create unique and memorable one-of-a-kind pieces! Fill out the form on our Contact page to get started.
Yes! We’ve done invitations in Punjabi, Hindi, Japanese, French, Greek and more. Contact us prior to ordering for assistance.
Absolutely! Got additional questions? Email [email protected] and we’ll be happy to help you with any wording or etiquette questions.
We not only do it, we encourage it! We can print your return address on the back flap or front of your invite or RSVP envelope, and your guests address’s on the front. We can (and most often do) use design elements pulled from your wedding invite in the design of the envelope. Although it does have a cost to it, it saves you oodles of time, and makes your whole invite look cohesive.
We ship all items by Canada Post or Fedex International Express to customers all over the world.
Note: Canada Post and Fedex does not deliver on weekends or national holidays.
We will try our best to accommodate your schedule. After reviewing details of your order, we will let you know whether it can be completed within your requested time frame.
We match the colors shown on our site as closely as possible. However, monitor color is variable and we cannot guarantee an exact match.
Yes. See swatches provided in each invitation listing for available type colors. Watercolor hues can also be customized; for some designs, this requires an additional cost.
Your invitations will arrive ready for assembly. We can assemble your invitations for an additional fee; please ask for details. Envelope liners may be ordered assembled into envelopes, or for a lower cost, unassembled. If you order liners unassembled, we will provide assembly instructions.
Yes, every order must me a minimum of 50 invitations.
SHIPPING
Shipping rates will vary depending on order size and type of service requested. Simply contact our customer service team before placing the order and we will be able to quote you a price.
We ship all items by Canada Post or Fedex International Express to customers all over the world.
Note: Canada Post and Fedex does not deliver on weekends or national holidays.
We will try our best to accommodate your schedule. After reviewing details of your order, we will let you know whether it can be completed within your requested time frame.
Unfortunately we cannot ship to any P.O. Box addresses. We require all customers to provide us with an actual address to that we can ensure your products will reach you safely.
After we ship the order out, we will email you a tracking number, which you to follow up directly on the chosen couriers website.
RETURNS
Once orders are approved, they are prepped for printing and enter our print queue. If you need to cancel an order, contact us right away and we may be able to stop your order in time. However, if printing has already begun, we cannot cancel your order.
If something happens and you need to cancel your order in the proofing phase, just let us know.
Invitations are printed only after your final approval and cannot be returned. If invitations arrive damaged, contact us right away and we’ll rush-reprint your order. If there’s anything you’re not happy with, please let us know and we’ll provide a solution.
Your stationery will be printed exactly as shown on the approved proofs. Should you find an error on your stationery, please contact us. We offer a discounted reprints for customer approved errors.
Please note that we cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the client.
If your printed stationery does not match your approved proof, please contact us immediately and we will reprint the affected pieces free of charge.
1. Your designer will send you initial stationery proofs after you place your order. Let them know exactly what you like and what you don’t, and they’ll make updates to your stationery. After seeing your edits, you can request another round of changes.
2. If you’re not in love with your design after 2 rounds of edits, you can switch your design or work with a different designer to get a fresh take on your stationery.
3. If you’re not satisfied with your design after three edit rounds, you may request cancellation before approving your proofs. At that point, your order will be cancelled and refunded in full.
customer reviews
Raheema Khan2020-04-06Ricky made doing these invitations as easy and stress free as possible. He took the time to make every little detail perfect for us and expressed a lot of patience in the process. The invitations turned out absolutely beautiful! Highly recommended and hope to work with you in the future again!Priya Kaur2020-03-26Excellent customer service. They have been responsive, friendly, reassuring, and honest. The design that many told me cannot be done within my budget is being completed by them as we speak. Thank you Dreamers, you really do know how to make a bride's dream a reality!Anjali Singh2020-03-26Despite these unprecedented times Dreamers Decor was still available to speak to me about my wedding cards. I have had to push my wedding date and they were extremely accommodating. Their response time is quicker than ever and calmed my nerves as many vendors have been unresponsive. You are doing the right thing supporting them as your wedding card vendors!Sarah A2020-02-20Dreamers Decor consists of attentive individuals who put their clients needs before anything else. I used them for my sister's engagement as we loved their cake table and the way they set it up. They were always available from the minute I first contacted them to the minute they dropped off and set up the cake table. There was no stress thanks to their prompt response time and willingness to answer phone calls no matter how early or late in the day. We will be using their services for my sister's weddings cards as they are by far her favorite vendors.Rav Gill2020-02-19My wedding is coming up this summer. I looked everywhere for Marquee letters for one of my wedding functions, my ladies sangeet, which happens to be the most colorful event. Unfortunately the décor companies I contacted could not accommodate my request. I finally came across Dreamers Décor and was stunned by the amount of colors they were able to offer. Although a small company, these guys cater to every couples needs. My favorite vendors thus far!Sharon Canete2020-02-13I used Dreams Decor in the past for their Marquee Letters. The companies staff and letters are amazing! I thought i'd give them a try and order bridal shower invites and let me tell you they were beyond what I had expected. Not only did they come in under budget, they delivered them within a week! Highly recommend!Jessica Clark2020-02-12The date of my wedding changed suddenly and was moved forward by a couple of months. The staff at Dreamers Décor were so understanding they did everything in their power to accommodate. I wanted save the date cards to give my guests a heads up. I received them within a week, despite the multiple times I changed my mind on the design. To be able to have one of your wedding vendors help curve your stress isn't something you find often. Thank you!Kim Villaluz2020-02-11I contacted Dreamers Decor through a referral. I asked if they could do invitations for a debut (a sort of coming-of-age party). They were honest and straightforward when they told me they have never done those types of invitations, but would work with me until we came up with a design to my liking. To be honest, I was completely blown away with the design and finish. I would recommend trying them out, I will definitely use them in the future!Stephanie Diamond2020-02-06My sister’s wedding was stunningly beautiful. Dreamers Décor provided the wedding invitations. I get teared up just thinking about how perfect her day was. Their staff takes on the job as if they’re doing this for their own family member lol as funny as that sounds it’s the truth. I could always get a hold of Ricky and his staff, if we needed something changed in our case (last minute) they were there to assist without the hassle. This company knew exactly how to give my sister her elegant wedding and truly has left our friends and family with memories that will last forever. Thanks guys, You are all awesome!Sarah Paul2020-02-05I ordered my wedding invitations through Dreamers Decor and the process was so easy and the staff was very helpful. My invitations were absolutely beautiful and arrived fast. I can’t get over the amazing detail. I also rented the LOVE light up sign and that was such a hit at my wedding